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Managing Difficult People: A Survival Guide For Handling Any Employee, by Marilyn Pincus
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Don't Let Negaholics Rule Your Workplace!
As a manager, you're sandwiched between the pressure of senior executives and the demands of your own staff memebers. The last thing you need is an unruly employee whose chronic "negaholic" attitude upsets your office applecart and affects the morale of your entire staff.
Managing Difficult People gives you the tools you need to cope with all kinds of difficult employees. From sneaky slackers to resident office tormentors, this handy guide cuts to the chase, helping you identify and deal with specific personality types such as The Bully, The Complainer or Whiner, The Procrastinator, The Know-It-All, The Silent Type, The Social Butterfly, The "No People Skills" Person, The Rookie, The Overly Sensitive Person, and The Manipulator.
- Sales Rank: #56587 in Books
- Published on: 2004-10-08
- Released on: 2004-10-08
- Original language: English
- Number of items: 1
- Dimensions: 7.00" h x .60" w x 4.25" l, .35 pounds
- Binding: Paperback
- 224 pages
About the Author
Marilyn Pincus is an author and consultant to management who has written for many publishers of business information. She writes policies, procedures, and specialty material for the Arizona Aerospace Foundation, the Tucson Osteopathic Medical Foundation, and other clients. Her books spotlighting business success skills have been published in eight languages. She is a member of the International Association of Business Communications and Toastmasters International. Ms. Pincus is a resident of Sun Lakes, AZ.
Most helpful customer reviews
1 of 1 people found the following review helpful.
Nicely written and to the point.
By Maralee Garrison
I bought this book for my husband who is a team leader, and looking to gain some insight into dealing with some difficult personalities, in the workplace. He has been at a loss as to how to approach the guys, without making it even more problematic. He was open to reading this book to look for any suggestions.
He said that is a well written book, is easy to follow along with, is able to hold his interest so that he may finish reading it, is not too lengthy or drawn out. He read the book quickly over our vacation and will be trying a few of the techniques out. He said much of the advice did seem to be common sense to him, but he felt he learned from the book.
Perhaps if you're coming home from work exhausted and stressed out from dealing with your team by days end, this book may have some ways in which to improve your future workdays. Overall, my husband is glad to have read it and that I ordered it for him.
0 of 0 people found the following review helpful.
Rookie Supervisors- A Must Read
By RDExpert
A good book. This has helped me. This book is well thought out. I would highly recommend this book for beginner supervisors. Make sure to make highlights throughout the book. It is a big help for a quick reference if you need a boost during a difficult day.
0 of 0 people found the following review helpful.
Worth my money! Worth the reading.
By Humberto
This is a great book for anyone wanting to learn more management methodologies and for those looking for on the spot practical advice for a current 'difficult employee'...
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